Connect website enquiries to the next step.
Your website can be the entry point to an agent system. A form or assistant can collect the right details and pass the request into the workflow your team uses.
Website changes are scoped around that connection, from the visitor’s first question to the person responsible for responding.
From a visitor’s enquiry to a useful handover.
Example workflow, shaped to your business during scoping.
Collect a clear request
Give visitors a straightforward way to explain what they need and how your team can reach them.
Prepare the context
Check the details and organise the request using your agreed categories and business information.
Route the next step
Pass the enquiry to the relevant inbox, record or review queue so the team can continue the conversation.
Build around your existing website.
Abdul checks the current platform, form flow and required connections before agreeing changes. The work is defined as part of the agent system’s enquiry journey.
- Visitor-facing copy makes the AI assistant and its role clear.
- Required fields and contact permissions are agreed before launch.
- Submission failures and incomplete details have a clear recovery route.
Walk through an enquiry from your website.
Show where it arrives today and what you want to happen after it is submitted.
Discuss your agent system